Features and BenefitsEnd User Management- Real User Performance Measurement
- Detect user performance problems and reduce mean time to resolution for those problems affecting individual and/or groups of end users
- Live Session Capture and Replay
- Speed problem resolution by searching captured user sessions of interest and replay sessions to view user interactions and page level details
- Session Search and Flexible Queries
- Gain complete visibility into how users or groups of users are interacting with web applications through intelligent searches to perform impact analysis
- Synthetic Transaction Validation and Service Level Management
- Measure performance and availability through periodic recording from disparate locations to calculate response times and ensure service quality
- Synthetic Performance Base Lining
- Communicate an understanding of what normal performance is and evolve IT process by establishing well understood performance expectations with end user communities
- Capacity Reporting
- Understand capacity from a user volume perspective so that end user capacity requirements can be included in capacity planning
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