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Business Wire"The ability of Foglight to alert us to changes from the norm was a major selling point. Instead of feeding in hundreds of parameters, it automatically establishes baselines for our custom code and warns us when deviations occur. Immediately upon implementation we were receiving valuable, actionable information in more detail and faster than when we gathered it manually. The time to value is impressive."
EVP National Marketing"Literally within an hour, Foglight was collecting and categorizing data, and we were able to find everything. Most other tools like this require an extensive learning process where you have to dedicate a top-notch staff member to go figure it out and get it all working, but Foglight worked seamlessly right out of the box."
ConTe.it"Since implementing Foglight, we have reduced inefficiencies in the quote request section of the website by 20 to 30 percent. This result is really meaningful, because it is directly related to our core business. Inefficiencies such as customers hanging on for a long time with the call center, or with the website due to connection peaks, cost us tens of thousands of Euros per day. Foglight has allowed us to cut these losses and to get a rapid return on our investment."
EVP National"Foglight has continued to deliver the quick issue resolution that Diamond Resorts International expected, actually saving the time that would otherwise be required of one IT team member. Issues that used to require a day's work or more to diagnose are now often resolved in 30 minutes or less."
Wet Seal"Foglight has also delivered significant productivity improvements for Wet Seal's IT staff, saving 40 hours a week of programming time by streamlining troubleshooting and enabling a proactive approach to application performance management. "Development staff used to spend a fair amount of time helping to identify and diagnose problems. With Foglight, we can turn that responsibility over to the network staff, knowing they can troubleshoot issues quickly. That extra savings has resulted in our applications getting into production faster because of fewer distractions and better quality, requiring less rework and user tests."
Datale"As we used Foglight® [User Experience Monitoring] an epiphany came to us that this is transient, relevant data. IT's not simply a macro view of customer data, but dynamic, real-time data that can provide immediate analysis for our customers."
Online Catalogue Retailer"Before, the only way we found problems was when customers called us. Now, we are catching problems before the customer does. In fact, in most cases, we resolve the issue before the customer notices. It's making a difference."
Mando"As we built our global ERP system, we required a systematic monitoring system to efficiently manage resources and prevent failure. By deploying Quest Foglight, we were able to systematically control almost all of our IT resources and quicken our response to operational failures. As a result, we were able to handle general system risk management and prevent critical failures that might affect manufacturing, thus providing stable business support."
McKinney"What the product allowed us to do was actually complete the stream from the end user all the way back through the network — to be able to determine where the problem was. And many times, we would know about a problem before the end-user."
Darigold, Inc."Quest has not only helped us solve our performance problems; Quest has helped simplify our environment. Now we have one place to go to look for database or Linux problems: We go to the Foglight dashboards and then drill down using the Quest tools [Foglight]. With everything all in one place, we can get to the answers much more quickly and keep our users happy."
Home Box Office, Inc."Without Stat, we estimate that, due to other deliverables, it would have taken us two extra months to implement Oracle E-Business."
Papa John's International"Our number one objective was to address audit/SOX compliance, which the product has accomplished. But we have also achieved approximately a 5% gain in productivity per year. This is directly related to rework avoidance, automated migrations, audit responses, reporting, and built-in workflows. A guesstimate for this would be $50,000 savings per year"
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