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MessageStats

MessageStats提供一体化解决方案,可减少新旧平台中电子邮件和统一通信报告及分析的复杂性,支持的平台包括内部Exchange、Office 365和Lync Server。

您可以借助MessageStats:

  • 规划Exchange迁移
  • 通过电子邮件数据挖掘,开发业务价值
  • 了解Lync使用情况
  • 提高运营效率
  • 保持顶级通信性能
  • 履行服务水平协议
  • 满足规范要求
  • 达到安全和业务目标
  • 以及更多!

近期推出的Business Insights组件通过简洁、精巧的信息智能改善并保护企业,让IT人员和企业用户获得理想的答案,以满足业务目标。

功能

  • 适用范围远超Exchange- 收集有关您的整个通信基础架构的信息,包括Microsoft Exchange、BlackBerry、Lync Server(及其前身OCS)、Outlook Web App、 Windows Mobile, Microsoft Online (Office 365), Sendmail/Postfix and Archive Manager
  • 新平台智能报告- 帮助证实平台投资的合理性并实现投资回报最大化,例如Microsoft的Lync Server,可通过收集有关使用趋势的信息来确保您的机构充分利用该技术。 此外,还可以轻松创建自定义使用报告,用于编制账单和费用分摊。
  • 信息挖掘智能 - 挖掘深藏于信息系统之内的数据、信息和趋势,改善并保护业务。MessageStats Business Insights 可将通信系统里的数据转化为情报,让IT人员和企业用户获得理想的答案,以满足业务目标。
  • 迁移更快,压力更小 - 通过在迁移之前分析现有通信环境,识别不足和缺陷,同时收集重要信息以帮助规划和构建新环境,从而加快迁移速度,降低迁移费用。
  • 履行服务水平协议 - 通过提供有关交付时间、资源使用、容量、存储、定额、已审核的邮箱或域、通讯组列表、公共文件夹等方面的摘要和详细数据,向管理层证实已达到服务水平协议(SLA)的要求。
  • 审核、合规与安全 - 通过针对特定的管理规范提供内部监控报告,加快审核流程,并为业务经理、管理员、法务和人事人员提供适当的访问权限。
  • 跟踪和预测存储量增长 - 对现有环境进行盘存,协助对未来升级进行规划。
  • 可自定义的综合概览仪表板 - 通过一个包含400多个MessageStats组件的数据库创建综合报表。
  • 快速部署 - 即使在大型的分散型企业中仍能轻松地安装和部署,实现无影响、无风险运营。 无需客户安装。
  • 自动分发报告 - 每日、每周、每月或每季向移动设备、网站、FTP地址和共享网络发送报告。

系统要求

Before installing MessageStats, ensure your system meets the following minimum hardware and software requirements. The system requirements are divided into two sections:

  • Requirements for the core MessageStats components.
  • Requirements for Microsoft Exchange.

MessageStats Core Requirments

Before installing MessageStats, ensure your system meets the following minimum hardware and software requirements for the core MessageStats components:

MessageStats Minimum Hardware Requirements
ProcessorPentium 4, running at a minimum speed of 2.4 GHz
Memory8 GB
Hard Disk Space250 MB of free disk space for installing the application.

This space should exist on a local disk drive rather than a network drive. The space requirement varies depending on the size of the database.

Note: If you are migrating an existing database, the free disk space requirement is larger than 250 MB. The space requirement varies, depending on the size of the database. If you are upgrading an existing database, the free disk space must be larger than for a new database. Space requirements also depend on the amount of information you write to the database and the length of time you retain the records.

Note: For help in assessing the amount of space sufficient for your implementation, contact Support to acquire a database size estimation tool. To tune your MessageStats database and maximize performance, contact Professional Services. You can contact Professional Services through your sales representative.

OtherSufficient space for the temporary tracking log cache, application logs, and task documents. The size of this cache depends on the number of Exchange servers, the number of message tracking logs on each Exchange server, and the size of each tracking log. The space should exist on a local disk drive rather than a network drive.

Monitor supporting a resolution of 1024x768 pixels.

Pointing device. You must have a pointing device installed on your computer to access all MessageStats features.

MessageStats Minimum Software Requirements
Operating SystemOne of the following:
  • Windows Server 2012
  • Windows Server 2008 R2 (SP 1)
  • Windows Server 2008 (SP 2)
  • Windows Server 2003 R2 (SP 2)
  • Windows Server 2003 (SP 2)

Note: MessageStats supports full installation on Microsoft Vista SP1 or Windows 7 only for evaluation scenarios. Microsoft Vista and Windows 7 require the same configuration as for Windows Server 2008. You can install only the MessageStats client console on Windows Vista or Windows 7 in production environments.

Note: If you are hosting reports that contain Chinese, Japanese, or Korean characters, you must install the East Asian language pack if the computer that hosts MessageStats Reports is installed on Windows Server 2003. You must also install the language pack on any computer to be used to view these reports.

MessageStats Database SQL ServerOne of the following:
  • SQL Server 2012
  • SQL Server 2008 R2 (SP 1)
  • SQL Server 2008 (SP 3)
  • SQL Server 2005 (SP 4)

MessageStats supports SQL Server Express 2005 or later in test or evaluation scenarios only.

Note: SQL Server Agent must be running to use the Database Management tasks: database reindexing, defragmenting, or database aging. SQL Express does not include the SQL Server Agent. Database Maintenance tasks are not available when running on SQL Express.

MMC ConsoleFor SQL Server 2008, SQL Distributed Management Objects (SQL-DMO) must be installed on the server that hosts the MessageStats MMC console.

The SQL-DMO component is part of the Microsoft SQL Server 2005 Backward Compatibility package. You can download the SQL Server 2005 Backward Compatibility package from the Microsoft SQL Server 2005 or the SQL Server 2008 Feature Packs: SQL Server 2005 Feature Pack (December 2008) and Microsoft SQL Server 2008 SP3 Feature Pack.

-OR-

SQL 2005 Client Tools

For SQL Server 2005, SQL 2005 Client Tools are needed for the MessageStats Database Management feature to function in a distributed installation environment.

MessageStats Reports IIS ServerIIS 6.0 or later.

For Windows Server 2008, IIS 7.0 is required. There are also certain IIS role services that must be enabled. See the section titled "IIS Role Services on Windows Server 2008" in the MessageStats Quick Start Guide for more information.

.NET FrameworkMicrosoft .NET Framework 3.5.

For information about resolving common ASP.NET configuration problems, see “Appendix A: Microsoft ASP.NET Configuration Issues” in the MessageStats Administrator Guide.

Note: If you have Microsoft .NET Framework 4.0 installed, you must also have .NET 3.5 installed side-by-side.

BrowserInternet Explorer 8.0 or later.
DocumentationAcrobat Reader 8.0 or later is required to access the PDF documents.

For detailed system requirements and list of rights and permissions necessary for product operation, please refer to the MessageStats Quick Start Guide. For specific recommendations about deployment, see the MessageStats Deployment Guide.

Exchange-Specific Requirements for MessageStats Components

The following requirements must be met to use MessageStats in a Microsoft Exchange environment. You must install the prerequisites on the server which hosts the specified MessageStats component:

ComponentsRequirements
Task Execution Server

(task processors)

MAPI

For Exchange 2003 and earlier, MAPI is available with Microsoft Exchange Systems Manager (ESM) 2000 Service Pack 3 or Exchange Systems Manager (ESM) 2003 Service Pack 2.

For Exchange 2007 or later, you can install the latest Microsoft MAPI & CDO software download located here: http://www.microsoft.com/en-us/download/details.aspx?id=39045.

  • For Exchange 2010, ensure that you are using MAPI & CDO version 6.5.8211.0 or later.

  • For Exchange 2013, ensure that you are using MAPI & CDO version 6.5.8320.0 (released 2013-05-17). This version of MAPI & CDO implements RPC over HTTPS (Outlook Anywhere) that is used by Exchange 2013. This MAPI version requires that the proxy (CAS) server has an SSL certificate on it that is trusted by the Task Execution Server.

Note: Configuring an SSL certificate on your Exchange 2013 CAS (proxy) server is part of the normal setup that is required for the Outlook 2013 client. For more information, see the Microsoft Exchange 2013 documentation for configuring mail flow and client access.

Note: If you already have a version of the MAPI Download installed, you must remove it before installing the new version. The Microsoft MAPI installer does not upgrade, nor does it warn you if you try to install MAPI & CDO without removing the previous version.

Microsoft PowerShell 2.0

For Exchange 2010 or 2013, you must also install Microsoft PowerShell 2.0 on the servers that host the MessageStats task processors. You can download the Windows Management Framework (which includes PowerShell 2.0) from http://support.microsoft.com/kb/968929.

Reports ClientTo see the presence status information in Exchange mailbox-specific reports, the person viewing the reports must have OCS or Lync Communicator installed, configured, and running. Microsoft Office Outlook 2003 or later must be installed.

The Exchange organization must have Microsoft Live Communication Server 2005 or later configured and running.

Supported Exchange Server Versions
  • Exchange 2000 Service Pack 3
  • Exchange 2003 Service Pack 2
  • Exchange 2007 Service Pack 3
  • Exchange 2010 Service Pack 3
  • Exchange 2013

Must have tracking logs enabled and the tracking log folder shared.

Exchange Server Configuration

For information about configuration that must be done to allow MessageStats to gather information from Exchange (such as sharing the Exchange tracking log folder or specifying a mailbox for MAPI logon to gather mailbox and public folder information), see the MessageStats Quick Start Guide.

视频

截屏

概览仪表板

概览仪表板

保持对环境的掌控,并通过一个包含400多个MessageStats组件的数据库创建自定义视图。

通过OWA登录用户账户

通过OWA登录用户账户

对试图使用OWA访问邮箱的失败行为提供报告,以增强对系统安全的了解。

交付时间

交付时间

评估可靠性、服务水平以及受系统升级影响最大的环节。

非活动用户

非活动用户

通过日常维护保持环境平稳运行。

活动摘要

活动摘要

通过“服务器活动摘要”等使用报告,改进容量和预算要求规划。

文件

案例分析

CNF Uses MessageStats and Spotlight on Exchange Essar Ensures Compliance While Reducing Administrative Staff by 50 Percent Hexaware Spends 40-50% Less Time on Message Reports with MessageStats® Hexaware’s Exchange Environment is Under Control with Quest MessageStats and Spotlight on Messaging Leading Asian Downstream Oil Logistics Company Uses Quest Archive Manager and MessageStats™ Logica Uses MessageStats for Systems Integration and Outsourcing Consultancy Microsoft Exchange Soars at The Phoenix Quest Delivers a Seamless Migration from Notes to Exchange for Top Italian Retailer Sogegross Quest Ensures that Imperial Tobacco's Exchange 2003 Deployment Doesn't Go Up in Smoke, and Delivers ROI of Up to 500 Percent Quest Improves the Efficiency and Security of La Caja De Canarias' Operations and Customer Transactions Quest MessageStats Allows Pusan Bank to Plan for More Cost-Effective E-Mail System Growth Quest MessageStats Helps Marico Ltd. Effectively Manage its Complex Microsoft Office Communications Server 2007 Environment Quest Provides Ministry Health Care the Right Prescription for an Efficient, Cost-Effective Migration Quest Satisfies Delta Holding's Appetite for Proactive Windows Management Quest Saves SEPA Significant Time and Money by Automating its Migration to Exchange 2003 Quest’s MessageStats Drives Greater Workforce Productivity at a Software Vendor by Reducing Personal E-mail Usage by 50% Quest’s MessageStats Drives Greater Workforce Productivity at Phoenix Software by Reducing Personal E-mail Usage by 50% Quest's Windows Management Products Fit the Bill at Lancashire Constabulary SHI Uses MessageStats for Better Visibility Into Its Messaging Environment TMB improves AD management and security U.S. Army Europe Drives Defense Transformation Program With Quest Software's Microsoft Windows And Migration Tools University Hospitals of Leicester Enjoys a Simplified Exchange Migration and Continues to Save Money with MessageStats 返回页首